Terms and Conditions
Welcome to Urban Bites Co. Please read these Terms and Conditions carefully before using our online platform, street food stalls, catering services, or food truck rentals.
1. Acceptance of Terms
By accessing or using our service in any capacity, you agree to comply with and be legally bound by these Terms and Conditions. If you do not agree, please do not use our service.
2. Services Provided
Urban Bites Co. offers gourmet street food stalls, event catering, food truck rentals, customized menu development, and local ingredient sourcing. Specific service details and availability may vary.
3. Reservations and Orders
All orders for catering and event services must be confirmed in writing. Confirmation is subject to availability and receipt of payment as agreed.
4. Payment Terms
- Payments must be made according to the invoice terms issued by Urban Bites Co.
- Any late payments may be subject to additional fees or cancellation of services.
- We accept payment via approved methods detailed in your service agreement.
5. Cancellation and Refund Policy
Cancellations must be submitted in writing. Refund eligibility will depend on the notice period and nature of the cancellation. Event-specific policies may apply.
6. Use of Our Food and Services
Our food is prepared with locally sourced ingredients following health and safety regulations. We are not responsible for any allergic reactions; customers are responsible for informing us of dietary restrictions or allergies.
7. Liability Limitation
Urban Bites Co. shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with use of our services or products.
8. Intellectual Property
All content, menus, and branding materials on our platform and services are owned by Urban Bites Co. and are protected under applicable intellectual property laws.
9. Privacy and Personal Information
We respect your privacy and handle all personal information according to our Privacy Policy, which is incorporated herein by reference.
10. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of courts located in Sydney.
11. Contact Information
For inquiries regarding these Terms and Conditions or our services, please contact us at:
Urban Bites Co.48 King Street, Suite 5B
Sydney, New South Wales, 2000
Australia
Phone: +61 2 9123 4567
Email: info@urbanbites.com.au